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Ban Appeal

Last Updated: Sep 07, 2016 04:25PM CEST
If you were banned, it is very likely that your account has been associated with a 3rd party reseller, an exploit user or items created via an exploit (both present and past). Deca Games will be taking a tough stance on these matters. Regardless, if you feel you were banned unrightfully so, please contact us directly under this article using the "Email Us" button. Note that, if you wrote a ticket to Kabam already, they will be referring you to that same link as well.

Please use the subject “Ban Appeal”, fill out all required fields and also make it known if you were involved in any of the activities mentioned (3rd party sale, exploit, trade with exploit items). Note that you have a higher chance of getting unbanned with only a warning if you are a legit user that admits to being involved rather than hiding facts that our agents will uncover.


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